Shipping & Returns
Ordering and shipment confirmation:After you place your order, you will receive two emails from worldofshell.com. The first email is a receipt/confirmation which will arrive within minutes of submitting your order. You will also receive a shipping confirmation email via USPS.com once your order is on its way.
When will my order arrive?Orders processing time is between 2-10 business days given the handmade nature of the product.
Once an order is shipped, it can take 1-5 business days to arrive (depending on where in the country you are located and the shipping method selected).
What is the shipping cost?Shipping costs are calculated based on the shipping address.
Orders over $75 within the United States will automatically receive free ground shipping.
Do you offer expedited shipping?We ship via USPS priority mail for all shipments. All orders placed before 2pm EST Monday - Friday will ship on the same day. Free shipping over $75 applies to US mail priority mail only.
What is your return policy?If you are not completely satisfied with the energy of your purchase, it may be returned within 7 days of the order delivery date. The returned item must be unused.
All refunds will be credited for the original amount paid, less shipping fees, except in the case of a defective item or incorrect shipment.
For additional information, please contact Customer Service at [email protected].
When will my order arrive?Orders processing time is between 2-10 business days given the handmade nature of the product.
Once an order is shipped, it can take 1-5 business days to arrive (depending on where in the country you are located and the shipping method selected).
What is the shipping cost?Shipping costs are calculated based on the shipping address.
Orders over $75 within the United States will automatically receive free ground shipping.
Do you offer expedited shipping?We ship via USPS priority mail for all shipments. All orders placed before 2pm EST Monday - Friday will ship on the same day. Free shipping over $75 applies to US mail priority mail only.
What is your return policy?If you are not completely satisfied with the energy of your purchase, it may be returned within 7 days of the order delivery date. The returned item must be unused.
All refunds will be credited for the original amount paid, less shipping fees, except in the case of a defective item or incorrect shipment.
For additional information, please contact Customer Service at [email protected].